Code of Practice
We fully support the General Insurance Code of Practice. The code sets the standards of customer service to be provided by us in accordance with our binding authorities where we act on behalf of the insurer. It covers matters such as purchasing insurance, claims handling and dispute resolution. Further information about the Code can be obtained from www.codeofpractice.com.au or directly from the Financial Ombudsman Service (FOS). You can contact the FOS on 1300 780 808.